Home page

ProRetention™ is a student life-cycle CRM solution, creating meaningful engagement of the student from the time he is a prospect to graduation and beyond.

When we first started working with HE institutions about a decade ago, as 'outsiders' we found some disturbing revelations - serious lack of individualized service orientation towards prospects, students and other campus constituents. We also discovered that the nonchalant silos of departments in HE institutions are traditionally not geared up to meet the queries and demands of a young, diverse, multi-cultural and vulnerable student population. ProRetention's genesis is rooted in these findings.

We also found that the software products catering to HE are traditionally about student record administration and learning management. There was a serious gap in student and prospect relationship management. ProRetentionTM is the result of our evergreen quest towards creating transformational Constituent Relationship Management for campus engagement.

ProRetentionTM is an extensive student service overlay designed to improve student experience and to eliminate uncertainties faced by universities and colleges in tracking, managing and servicing students from inquiry all the way to graduation and beyond.

"ProRetentionTM brings university departments together, which may be in silos and gives them a 360-degree view of the applicant and student, highlighting the ones 'at risk', placing all college staff and faculty on the same page leading to consistent, customized attention to constituents for better engagement and experience."

higher education crm student retention software crm for higher education